Support & Satisfaction
Returns and Refunds
We want you to be completely happy with your SealStop purchase. That’s why we offer a 30-day returns period, so you can try SealStop with your setup and make sure it is right for you.
Return Conditions
- We offer a 30-day returns period so you can try SealStop with your setup. SealStop also comes with a one-year guarantee.
- Items must be unopened, unused and in their original condition and packaging.
- Return postage is the customer's responsibility — tracked delivery is recommended.
- Include your order number and name with the return.
Refund Processing
Refunds for valid returns are processed within 14 days of receipt and issued to the original payment method. If no refund arrives after that window, verify delivery with your courier first. If delivery is confirmed, obtain proof and email our customer service team.
Damaged or Faulty Goods
If your SealStop is faulty, please contact us as soon as you spot the problem and include your order number and details of the fault. If the item is confirmed as faulty, we will arrange an appropriate replacement or refund and reimburse reasonable return postage where applicable.
Need to start a return?
Please email our support team with your order number to obtain the return shipping address: info@sealstop.co.uk
